COVID-19 Updates

Important information to help maintain your financial health 

COVID-19 Update

March 18th, 2020

Equitable Bank will remain open through the “Safer At Home” declaration by the governor. The lobbies are temporarily closed, but as an essential service provider, we are maintaining our drive-thru banking hours and will conduct mortgage closings during the government’s stay at home mandate.  For the well-being of customers, employees and community, we have temporarily suspended bank lobby service. Contact us at 414.475.1690 with questions. Learn More About Our Plan.

Tips to Avoid Coronavirus Scams and Protect Your Money

March 26th, 2020

Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself from the American Bankers Association (ABA). Tips from the ABA.

Finances During COVID-19

April 9th, 2020

The effects of the Coronavirus pandemic are far-reaching and it is important to stay up-to-date on what Congress and the federal government have enacted to help individuals and businesses get through this difficult time.

The Equitable Bank wants to provide you with as much information as we can to help you manage your finances through the COVID-19 crisis.  The United States Congress, on March 27, 2020, approved The CARES Act, which will provide most Americans with Economic Impact Payment checks.  We encourage you to visit the IRS Economic Impact Payment Information Center to learn more about who is eligible for payments as well as when and how you may be receiving those checks.

Update About Branch Locations

May 29th, 2020

The Equitable Bank is grateful to all of our customers for your continued patience and cooperation while our branch lobbies have been closed. 

While the lobbies have been closed The Equitable Bank has taken the time to prepare for reopening by making the safety of our customers, employees and community our number one priority. Starting June 1st, we will be opening our Delafield, Hales Corners, Waterford, West Allis and Whitefish Bay branch lobbies. 

Wauwatosa Office
To schedule an appointment to complete banking transactions at our Wauwatosa location, please call 414.476.6434.


What you can expect as you return to your local branch:

Social Distancing 

  • When possible we ask that only one person per household be inside the bank at the time.
  • We ask customers to follow the directions listed on lobby signs and to use the markings on the floor to ensure all parties maintain social distancing.
  • Customers will be asked to wait outside the lobby if customer capacity has been reached.
  • Customers are allowed to wear a face mask but it is not required. Customers who choose to wear a mask may be asked by staff to momentarily lower their face mask to assist in identification.

Protective Measures

  • All teller stations are equipped with Plexiglas barriers for protection.
  • All surfaces and common areas will be wiped down regularly throughout the day.
  • Hand sanitizer will be available in our lobbies for customer use.
  • Restrooms will be closed to the public until further notice.

Remote Options

We continue to encourage our customers to utilize our Online Banking and Mobile App features that are accessible from the comfort and safety of your home. 

Other Non-Lobby Options

  • No Fee ATMs -You can withdraw cash with no service charge from thousands of ATMs nationwide. The Equitable Bank is partnered with MoneyPass® and FIPCO, a subsidiary of Wisconsin Bankers Association.
  • Branch drive-thru hours & locations

Thank you for your patience and for trusting us with your banking needs.

Online Banking Services in Milwaukee County

Online Services

Access your account beyond the branch when you sign up for The Equitable Bank's convenient online services. Save time, save money and save the environment.

Learn About Online Banking


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