Privacy

The Equitable Bank respects your privacy. The basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with The Equitable Bank and we honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should be protected in accordance with the appropriate laws. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can accomplish both through the privacy policies outlined below.

Web Site Privacy Policy Statement

The Equitable Bank uses the automatic data collection information described below for internal system administrative purposes to measure the volume of requests for specific web pages, and to continually improve our website to be responsive to the needs of users. The only exception is if you knowingly and voluntarily provide personally identifying information, such as if you include your name and address when you contact the Webmaster. Please refer to our General Privacy Policy Statement following this Website Privacy Policy Statement for our security procedures and policies regarding the collection and sharing of non-public personal information.

Information collected about you when you visit our website (We do not use “Cookies”):

  • The unique Internet Protocol (IP) address of each visitor for the purpose of counting each unique visitor. These IP addresses are not the property of the visitor, but are assigned by that Visitors Internet Service Provider (ISP) to their computer when they log-on to the Internet. We will also know which provider or domain name that the visitor originated from.
  • The “Search Engines,” key words and links a visitor used to access our site.
  • The sequence of pages that a visitor used to navigate through our site.
  • The type of browser (Internet Explorer, Navigator, etc.) used by a visitor to our site.
  • The type of “Plug-Ins” being used.
  • The color depth and screen width of the monitor.

General Privacy Policy Statement

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customer’s trust. Thus, the safekeeping of customer information is a priority for The Equitable Bank.

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from a consumer reporting agency.

We will limit the collection use and disclosure of nonpublic personal information about our customers to that which is necessary to administer our business and offer products and opportunities that we think will be of interest to our customers. We would only disclose non-public personal information to a non-affiliated third party to service or process a financial product that you have requested or authorized or to maintain or service your account with us. For instance, we would share information with consumer reporting agencies and data processing companies that service our customer’s accounts. In addition, we will use information to help us identify and mitigate potential risk or loss to The Equitable Bank and to our customers.

We may disclose all of the information we collect, as described above to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements. Before we would share any information with any company to perform marketing services, we would enter into a contractual agreement with that company. This contract would prohibit the company from disclosing or using any shared information, other than to market our products or services or those products or services which we endorse.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with the federal standards to guard your nonpublic personal information. We maintain and grant access to customer information by employees only in accordance with strict internal security standards. Also, each Equitable employee is required to follow our company’s “Code of Conduct”, which states that all customer information is considered privileged and is to be used solely for the purpose of providing customers with the finest service available. All of our internal operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. At The Equitable Bank, it is also our policy to destroy any discarded documents and records that contain non-public personal information. It is also Wisconsin State law. Our policy on handling these items is simple: Any piece of paper or other media, which contains non-public personal information on our customers, must be made illegible. All of our branch offices have been supplied with shredders. All discarded items with any information on our customers are shredded each day before closing. In addition, we employ a third party, under a contractual agreement for confidentiality, for records disposal of all private customer information in full compliance with the law.

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records maintain inaccurate or incomplete information about you, please contact us at the number or address below. We will investigate your concerns and correct any inaccuracies.

At The Equitable Bank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring the confidentiality of your non-public personal information. If you have any questions about how The Equitable Bank protects your confidential information, please contact:

Compliance Officer, The Equitable Bank, 2290 N. Mayfair Rd., Wauwatosa, WI 53226, 414-476-6434.

Privacy